Terms and Conditions for Cart Agreement

During high traffic, items can be taken out of your cart at checkout. Oversells do happen and refunds may have to be given if an item becomes unavailable during the checkout process.
Return unworn and unwashed items with tags attached (and in original packaging in the condition it was shipped to you) within 30 days from date of purchase for a refund (minus a 10% restocking fee) or credit. If you return your entire order within the 30 days, we will refund you minus shipping charges incurred by us + a 10% restocking fee. No returns or exchanges after 14 days. Receipt or order number must be provided. Please allow 5-7 days to process your return after we receive it. No returns on holiday items after said holiday. All sale or discounted items and swimwear are FINAL SALE. We cannot guarantee a size exchange due to limited quantities, please contact us for exchanges at info@caspbaby.com. We do not pay for or provide shipping labels for returns. Orders may only be cancelled within 24 hours. All cancelled orders that meet qualifications for a refund and have not shipped, will be refunded minus a 10% restocking fee.
We do not offer price adjustments after an item has been ordered and shipped. Pre-order items are NON-REFUNDABLE. These items are ordered “ especially for you” before production, therefore cannot be returned or exchanged. Pre-sale orders are non-refundable. Exchanges on pre-sale items are accepted if they are returned to us within 14 days from the day they are received.
We suggest that you purchase Route shipping protection option to insure your package in the event of it being damaged, lost or stolen. This option is available once you enter the cart page.
Sale shoes will ship without the box.
All Pre-Sale and Pre-Order orders that include in stock items will be held until the entire order can be fulfilled. If you would like to receive in stock items immediately, please order separately from Pre-Sale Items. Down Payments are non-refundable and cannot be cancelled. You will receive a Paypal Invoice for the balance of your order the week before shipping. International shipping charges on this site do not include customs and duty fees that are set and required by the destination country. These fees are the sole responsibility of the customer and will not be paid by Casp Baby Mommy & Me Boutique.